SIGN UP TO RECEIVE THE LATEST UPDATES
PRIVACY POLICY
Welcome to the online platform operated by Arvind Limited ("we," "us," or "our"). This Privacy Policy, together with our Terms of Use, outlines how we collect, use, store, and protect the personal information you provide when you visit our website, use our products, services, or engage with us in any other capacity (referred to as "you," "user," or "customer").
This Privacy Policy is an electronic agreement governed by India’s Information Technology Act, 2000, and related rules, especially those covering reasonable security practices and handling of sensitive personal data. It does not require any physical or digital signature and represents a binding contract between you and Arvind Limited.
By accessing or using our services, you accept the terms of this Privacy Policy, which takes effect immediately upon your consent whether by clicking “I Accept,” using the website, or engaging with any of our offerings. If you disagree with any aspect of this policy, we kindly ask that you refrain from using our platform.
TYPES OF INFORMATION WE COLLECT
We collect various forms of personal data you provide directly or indirectly, including but not limited to:
- Your name, email address, phone number, postal address, and identification details such as PAN or voter ID.
- Demographic information such as gender, location, occupation, and identity.
- Details about your interactions with our website, including reviews, feedback, transaction history, and communication records.
HOW WE COLLECT YOUR INFORMATION
Website and Cookies: When you browse our site, we use cookies and similar tracking technologies to gather information about your preferences, device, and behaviour. Cookies enhance your experience by personalizing content and remembering your choices. You can adjust your browser settings to control cookie preferences, but this may affect the functionality of certain features.
Know Your Customer (KYC) Information: For certain transactions or relationships, we may require official documents like proof of address or identity, which you provide through secure channels. You are responsible for the accuracy of these documents.
Account and Interaction Data: Information you share by registering an account, placing orders, subscribing to newsletters, contacting customer service, or engaging in contests and events is collected to serve you better.
PURPOSE OF DATA COLLECTION
Your personal information helps us to:
- Process your enquiry and orders.
- Manage your account and any request related to it.
- Prevent fraud and comply with legal obligations.
- Continuously improve our products, services, and customer engagement.
USE OF COOKIES AND ADVERTISING
Cookies play a key role in tracking how you use our website and enable us to tailor your experience. Some cookies are also used by our advertising partners (such as Google Display Network and Facebook) to deliver relevant ads and measure their effectiveness. You may opt out of targeted advertising through your browser settings.
SHARING AND DISCLOSURE OF YOUR INFORMATION
We treat your information with confidentiality and only share it under these circumstances:
- With affiliated companies, service providers, or partners who assist in delivering services, always under strict confidentiality agreements.
- When legally required by courts, law enforcement, or regulatory authorities.
- To protect against fraud or other illegal activities.
- In connection with business transactions such as mergers or asset sales, where necessary.
Your data will never be rented or sold to third parties without your explicit consent.
DATA SECURITY MEASURES
We employ industry-standard encryption technologies and strict security protocols to protect your data during transmission and storage. However, no system can guarantee absolute security. In case of data breaches stemming from hacking, malware, or denial-of-service attacks, Arvind Limited cannot be held liable for any resulting loss or damage.
CHILDREN’S PRIVACY
Our platform is not intended for users under 18 years of age. If you are under 18, please use the site only with parental or guardian consent. We reserve the right to suspend or deactivate accounts found to be operated without such consent.
INTERNATIONAL DATA TRANSFERS
Your personal information may be processed or stored outside your country of residence, in jurisdictions with different data protection laws. We ensure appropriate safeguards and legal agreements are in place to maintain your data privacy rights.
YOUR RIGHTS REGARDING YOUR DATA
You have the right to:
- Access, update, or correct your personal information.
- Request the deletion or restriction of your data under applicable conditions.
- Withdraw consent to receive marketing communications.
Please note that if you choose not to provide certain information or revoke consent, some services may become inaccessible.
DATA RETENTION
We keep your personal data only as long as necessary to fulfil the purposes described or as required by law. Account details are retained while your account remains active; other information such as customer inquiries are kept for a reasonable time after resolution.
POLICY UPDATES
We may revise this Privacy Policy periodically. Continued use of the platform following changes means you accept the updated terms. Please review this policy regularly to stay informed.
CONTACT INFORMATION
For questions, concerns, or complaints about this Privacy Policy, you may contact our designated Grievance Officer by mail or email at:
Arvind Limited,
Arvind Mill Premises, Naroda Road,
Ahmedabad, Gujarat, 382 345, India